Privacy Policy

Last updated: 1 October 2026

At MENA Build and Design, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or use our services.

This Privacy Policy applies to the website menabuildanddesign.com.

1. Who we are

The controller responsible for the processing of personal data through this website is:

MENA Build and Design
Residencial Playa Alicate
Av. Jacaranda
29604 Marbella, Málaga
Spain

Email: menabuildanddesign@gmail.com
Telephone: +34 620 685 472

If you have any questions about this Privacy Policy or the way we process your personal data, you can contact us using the details above.

2. Personal data we collect

We may collect personal data that you voluntarily provide to us when you contact us through our website.

When you use our contact form, we may collect:

Your name
Email address
Telephone number
The information you provide in your message

The information submitted through our contact form may be stored in the website’s backend and may be accessible to authorised MENA Build and Design staff where necessary to handle your enquiry.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser and device information, website usage information and cookie or similar identifiers. The exact information collected depends on your cookie preferences and the services enabled on the website.

3. How we use your personal data

Personal data submitted through our contact form is used only where necessary to:

Respond to your enquiry;
Communicate with you about a potential construction, renovation or design project;
Understand your requirements;
Prepare and provide quotations or proposals requested by you; and
Take steps necessary before entering into a potential business relationship or contract.

We do not use information submitted through the contact form to send newsletters or unsolicited email marketing.

4. Legal basis for processing

We process personal data only when we have a lawful basis for doing so.

When you contact us regarding our services or request a quotation, processing may be necessary to take steps at your request before entering into a contract or to perform a contract with you.

Where applicable, we may also process information where this is necessary to comply with a legal obligation or where we have a legitimate interest in operating our business and responding to enquiries, provided that such interests do not override your fundamental rights and freedoms.

For analytics, advertising or other non-essential cookies and similar technologies, we rely on your consent where consent is required by applicable law. You can manage or withdraw your cookie consent through the cookie settings available on our website.

The GDPR requires processing of personal data to have an appropriate legal basis; the AEPD identifies consent, contractual necessity, legal obligations and legitimate interests, among others, as possible legal bases. AEPD

5. Cookies

Our website uses cookies and similar technologies.

We use Complianz to manage cookie consent and to provide visitors with options regarding non-essential cookies.

Cookies may include functional cookies necessary for the website to operate and, depending on your consent choices, analytics and advertising cookies.

Where required by applicable law, non-essential cookies and tracking technologies will only be activated after you have provided the appropriate consent.

For more detailed information about the cookies used on this website, their purposes and retention periods, please refer to our Cookie Policy and the cookie settings available through our cookie banner.

6. Google Analytics and Google Site Kit

We use Google Site Kit and may use Google Analytics, including Google Analytics 4, to understand how visitors use our website.

Depending on your consent settings and our configuration, Google Analytics may process information such as pages visited, interactions with the website, approximate location information, device and browser information, IP-related information and other technical identifiers.

This information helps us understand website performance and improve the website and our services.

Google explains that websites using services such as Google Analytics may transmit information including the page URL and IP address to Google and may use cookies or similar technologies. Google Policies

7. Google Ads

We use Google Ads conversion tracking to help us understand the effectiveness of our advertising campaigns.

For example, conversion tracking may help us determine whether someone who interacted with one of our advertisements subsequently performed an action on our website.

Google Ads may use cookies and similar technologies for advertising measurement. Google states that its advertising services may process information such as IP addresses, browser information and cookies. Google Policies

Where legally required, Google Ads tracking and other non-essential advertising technologies are activated only after you have provided consent through our cookie banner.

8. Social media and Instagram

Our website contains links to MENA Build and Design’s social media accounts, including Facebook and Instagram.

We may also display content from Instagram directly on our website through an embedded Instagram feed. When embedded third-party content is loaded, the relevant third-party provider may receive technical information about your visit and may use cookies or similar technologies.

Your interaction with Facebook, Instagram and other third-party platforms is also subject to the privacy policies and terms of those providers.

9. Hosting and service providers

Our website is hosted using SiteGround.

We may use third-party service providers to operate, maintain, secure and analyse our website. These providers may process personal data on our behalf where necessary to provide their services.

Relevant providers may include, depending on the services and your cookie choices:

SiteGround – website hosting and technical infrastructure;
Google – website analytics and advertising measurement;
Meta – Instagram/Facebook integrations and embedded social media content;
Complianz – cookie consent management; and
Other technical WordPress and website service providers where necessary for the operation and security of the website.

We only intend to share personal data where necessary for the relevant service, where required by law or where another valid legal basis applies.

10. International data transfers

Some of the third-party services used on this website may process information outside Spain or the European Economic Area (EEA).

Where personal data is transferred internationally, appropriate safeguards must be used where required under applicable data protection legislation.

Google states that information may be processed on servers located outside the country in which a user lives and describes the legal frameworks it uses for international data transfers. Google Policies

11. How long we keep your personal data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected.

Information relating to an enquiry or quotation may therefore be retained for as long as necessary to respond to the enquiry, manage any subsequent business relationship and meet applicable legal, accounting or administrative obligations.

When personal data is no longer necessary for these purposes, it will be deleted or anonymised where appropriate.

This approach reflects the GDPR principle that personal data should not be retained longer than necessary. AEPD

12. How we protect your personal data

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is limited to persons who reasonably require access to that information for the purposes described in this Privacy Policy.

However, no method of transmitting or storing information online can guarantee absolute security.

13. Your data protection rights

Subject to the conditions established by applicable data protection law, you may have the right to:

Request access to the personal data we hold about you;
Request correction of inaccurate or incomplete personal data;
Request deletion of your personal data;
Request restriction of the processing of your personal data;
Object to certain processing of your personal data;
Request portability of your personal data where applicable; and
Withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.

The AEPD confirms these core rights and the obligation to inform individuals about how they can exercise them. AEPD

To exercise your rights, please contact:

MENA Build and Design
Email: menabuildanddesign@gmail.com

We may need to request additional information to verify your identity before processing your request.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) if you believe that your personal data has been processed in violation of applicable data protection law.

Spanish Data Protection Agency (AEPD)

14. Third-party websites

Our website may contain links to third-party websites, including social media platforms.

MENA Build and Design is not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, the services we use or applicable legal requirements.

The most recent version will always be published on this page together with the date of the latest update.

16. Contact

If you have questions about this Privacy Policy, the personal data we hold about you or your data protection rights, please contact: